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Privacy Statement

Sieraden Design Catena (Catena Bags)
Radboudgracht 27, 1628 KL Hoorn
Email: info@catenabags.com
Tel: +31-647550612
Chamber of Commerce nr.: 37118985

The following information is provided by Catena Bags to enable our online visitors to be fully informed of our privacy policy.

By visiting www.Catena Bags.com you are accepting and consenting to the practices described in this privacy policy. By ordering products you have to accept the terms and conditions.

Catena Bags respects the privacy rights of its online visitors and recognizes the importance of protecting the information collected about them. We have adopted a corporate wide Privacy policy that guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about Catena Bags’ privacy statement and terms and conditions as well as requiring their consent to the privacy policy before registering with Catena Bags or placing an order with Catena Bags.

Why this privacy statement
For the purpose of our services we process your personal data. We value your privacy and will therefore handle your personal data strictly confidential and with care. Personal data will be processed according to the applicable regulations stated in the General Data Protection. We want to inform you about these regulations in the following statement. 

Applicability Privacy Statement 
This privacy statement provides information about the processing of personal data of its customers and visitors to the website www.catenabags.com or www.catenatassen.nl. This privacy statement does not apply to third-party website, such as websites or apps that Catena Bags refers to on its websites and mailings. Catena Bags recommends that you consult the privacy policy of these third-parties websites.

How do we collect your personal data
Catena Bags can receive information from you in the following ways;

  • Directly from you: for example by entering an agreement with us, if you contact us by -email, telephone or in writing, or by subscribing to our newsletter

  • Through our website: for the purpose of the execution, improvement and registration of our services, we collect various data, this can be done by the use of cookies

Through third-parties: we can use the services of third parties. These third parties then act on behalf of Catena Bags. This privacy statement also applies to the data collected through these third parties when they act as processor for Catena Bags. We are not responsible for the collection of data that is not commissioned by Catena Bags. We refer you in this connection to the privacy policy of these third parties.

Kind of personal data we collect
Catena Bags can process personal data about you, because you use the services of Catena Bags, and /  or because you provide them to Catena Bags when filling out a contact form on the website. Catena Bags can process the following personal data:

  • Contact and account details - such as name, address, postcode, place name, state name, country,  telephone number (optional), e-mail address and login details provided by you.

  • Payment and invoice details - if you enter into an agreement with us, in some cases we need bank details for the financial settlement.

  • Website data - such as IP address, traffic and location data, Internet browser, device type, surfing behaviour and information about the use of our website.

For what purposes we collect your personal data
Catena Bags uses personal data obtained in the first instance to execute the agreement that we conclude with the customer in the context of our services and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:

  • The processing of payments

  • Telephone or e-mail contact for the execution of services

  • The delivery of goods

  • Sending newsletters

  • The application and implementation of legal obligations

With whom we share personal data
Catena Bags may share your personal data with other parties if this is necessary for the execution of the agreement concluded with a customer, or on the basis of a legitimate interest. 
For example providing data that is necessary for the execution of payments, the delivery of goods, and the sending of newsletters etc. Catena Bags does not sell your personal data to third parties. Catena Bags also does not share data with parties outside of Europe. Catena Bags may be required to provide your details due to a legal obligation on Catena Bags and / or following requests from authorities.

How long we keep personal data
Catena Bags does not store your data longer than necessary for the execution of the agreement or the purposes for which the data was collected. For the tax authorities, we must retain certain data for at least 7 years.

Newsletter subsrciption
If you wish to receive our newsletters, you have to give us permission to send you our newsletters by filling in your email address in the designated newsletter signup box. We offer you at all times the opportunity to opt-out of any service. Any newsletter we send contains an automated op-out link. If you have any questions regarding our newsletter or wish to be removed you can send an email to info@catenabags.com

Cookies
The Catena Bags website uses cookies, with which technical information is stored. Cookies are small information files that a website leaves on your device, with which your activities within our website are followed. It could concern the following information:

  • the IP address of the visitor

  • the date and time of the visit

  • the URL of the referring site (the site from which the visitor originates)

  • the pages visited on our website

  • information about the browser used (type and version, operating system, etc.).

Technical information and cookies are used by us to facilitate your visit on the website and to optimize the performance and user experience of the website. Below is an overview of the various cookies that are placed via the Catena Bags website:

Social media 
On our website you can share information via social media, via the available social media buttons. The relevant social media can place cookies via these buttons. We have no influence on the use by these parties. They are responsible for the use and provision of data obtained in this way. The privacy policy and the general terms and conditions of the relevant social media apply to this use.

How your personal information may be used, and anyone it might be shared with
Catena Bags may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. 
Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. 
We will never give or sell your details to third party companies for purposes other than the fraud prevention and legal purposes mentioned above.

The safeguard your personal data
Catena Bags considers the security of your personal data as highly important. Catena Bags therefore uses appropriate technical and organizational measures to prevent misuse or theft. Only professionals have access to your data and are kept confidential. If you still have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of your personal data, you can contact Catena Bags via info@catenabags.com

Catena Bags has implemented a variety of security measures to maintain the safety of your personal information. A secured network protects your personal information. In addition, we take reasonable steps to ensure that third-party business partners to whom we may transfer data will provide sufficient protection of that personal information.

All sensitive and credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology, which encrypts your information before it is sent to us to protect the information from unauthorized use. We take every possible measure to ensure that business partners who receive information from us provide adequate protection for your data.

Questions or complaints
For more information about our policies, please send us an email to info@catenabags.com.

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